Delivery | YOLKE

DELIVERY

Estimated Delivery Times

United Kingdom - Next working day

Europe - 1-2 working days

USA - 2-3 working days

Rest of World - 3-5 working days


*Please check off you item is on Pre order in which case you will see a despatch date and the above will be from said date in the product information.


We are pleased to offer FREE shipping for orders over £400.


UK ORDERS

Please note, our standard delivery using DPD is guaranteed next-day if ordered before 2pm Monday - Friday, for most of the UK (excluding the Channel Islands and more remote areas of Scotland). Any orders placed after 2pm will be dispatched the next working day, for delivery the following day. 

 For example, if you place your order after 1pm on Friday, it will be dispatched the following Monday and arrive Tuesday. 


 Please provide your mobile number on checkout in order to receive an SMS notification and time window for your delivery. 


 The account we use to send DPD parcels is Tu Pack Ltd, which you will see when you receive your SMS or email notification..


EU ORDERS


We are pleased to say we now ship to these EU countries on a Delivery Duty paid (DDP) basis, which means that all relevant import taxes and duties will be included in the final purchase price at checkout. No surprise fees on arrival!

Belgium, France, Germany, Greece, Ireland. Italy, Netherlands, Spain, Denmark, Sweden.

We are working on rolling this throughout all European countries. 

INTERNATIONAL ORDERS

This information is only relevant for deliveries made outside the UK + EU.


All international orders are shipped out through DHL, and are estimated to arrive in 2-5 working days depending on location. If your country is not listed, please email sales@yolke.co.uk and we will do our best to accommodate your request. 


YOLKE will not be held liable for any local custom duties or taxes for your goods upon delivery.


If you order products for delivery outside the UK, your order may be subject to import duties and taxes, please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. If you refuse and the item is sent back to us we can not refund the shipping costs incurred with this. 


We do not currently ship to Russia but you can find us in Tsum both online and in store in Moscow and St Petersburg.


Please note for USA orders if your order is over $800 you will be charged import duties of 20-30% on arrival.


The following are the estimated delivery times for each region if express shipping is selected:

EUROPE

US & CANADA

REST OF THE WORLD

1-2 working days

2-3 working days

3-5 working days

BESPOKE

Monogrammed orders will be despatched to Hand & Lock in London which is overnight if placed before 1pm. Otherwise it will be despatched the following day.Once with Hand & Lock please allow 1-2 days until despatch to your final destination.

IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation. 


 Estimated delivery times are to be used as a guide only and commence from the date of dispatch. 


 We are not responsible for any delays caused by destination customs clearance processes. 


 We are unable to redirect orders once items have been dispatched.