Delivery | YOLKE

GIFT PACKAGING

Make it extra special with our complimentary packaging. Nestled in a bespoke Cherry floral printed box, your order will be wrapped in Yolke's floral signature tissue paper with golden heart stickers.

Gift messaging is also available on all orders.

DELIVERY

Estimated Delivery Times

We aim to despatch all orders within 1-2 days from the order date. 


London - We offer same day London delivery for £15

 or for existing orders that your would like expedited please provide your order number & we can assist.

United Kingdom - Next working day from date of despatch.

Europe - 1-2 working days from date of despatch.

USA - 2-3 working days from date of despatch.

Rest of World - 3-5 working days from date of despatch.


We are pleased to offer FREE shipping for all UK orders over £100.

*Duties and taxes are not included automatically unless selected at checkout.


We offer COMPLIMENTARY gift packaging on all orders.

UK ORDERS


COMPLIMENTARY FREE SHIPPING ON ALL UK ORDERS OVER £100.


We aim to despatch all goods that are in stock within 1-2 days from the order date. If you need the item sooner please drop us an email and we will do our best to accommodate this for you.

Within London we now offer a same day service from £10.


 All items are sent Royal Mail 1st class signed for and at the point of despatch you will receive a tracking number by email to follow the journey of your item. 


EU ORDERS


COMPLIMENTARY SHIPPING ON ALL ORDERS OVER £400

We offer COMPLIMENTARY gift packaging on all orders.

 Duty & taxes are not included at checkout unless pre selected and paid at the checkout stage. Unfortunately due to the implications of Brexit we cannot avoid duties or taxes nor include in our pricing as they're just too high. Big brands who are including have warehouses in each country to avoid these fees. What we have done is to reduce our pricing this season by £100 on the silk pyjamas by cutting out the wholesale margin. The price you now pay with duty & tax will be no different to the price you paid before Brexit. 

In the unlikely event the receiver refuses the shipment it will be returned to YOLKE. The item (s) will be refunded excluding the original shipping charge, any import fees/ duty or taxes that may have been enforced on the shipment in addition to the postage cost back to YOLKE. 

INTERNATIONAL ORDERS

COMPLIMENTARY SHIPPING ON ALL ORDERS OVER £400


This information is only relevant for deliveries made outside the UK + EU.


All international orders are shipped out through DHL, and are estimated to arrive in 2-5 working days depending on location. If your country is not listed, please email sales@yolke.co.uk and we will do our best to accommodate your request. 


If you order products for delivery outside the UK, your order may be subject to import duties and taxes. You can select to have these included at checkout. Please note if you do not select this option that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. If you refuse and the item is sent back to us we can not refund the shipping costs incurred with this. 


Please note for USA orders if your order is over $800 you will be charged import duties of 20-30% on arrival.


The following are the estimated delivery times for each region if express shipping is selected:

EUROPE

US & CANADA

REST OF THE WORLD

1-2 working days

2-3 working days

3-5 working days

BESPOKE

Monogrammed orders will be despatched to Hand & Lock in London which is overnight if placed before 1pm. Otherwise it will be despatched the following day. Once with Hand & Lock please allow 5 working days until despatch to your final destination.

IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation. 


 Estimated delivery times are to be used as a guide only and commence from the date of dispatch. 


 We are not responsible for any delays caused by destination customs clearance processes. 


 We are unable to redirect orders once items have been dispatched.

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