We offer FREE deliveries for orders over £400. All deliveries are subject to the delivery cost quoted at checkout.
The following options are available for local orders:
1st Class | £3.00
1st Class Signed For | £4.20
Special Next Day | £8.00
Orders are estimated to arrive in 1-3 working days. Next day deliveries are available for orders placed before 3PM from Monday to Thursday, and guaranteed to arrive before 1PM. Same day deliveries may be possible within central London. Please contact firstname.lastname@example.org if you require this service.
All international orders will be shipped out through DHL, and are estimated to arrive in 2-5 working days depending on location. If your country is not listed, please email email@example.com and we will quote your delivery for you. YOLKE will not be held liable for any local custom duties or taxes for your goods upon delivery.
We offer FREE returns for orders placed in the UK. Please send us a message at firstname.lastname@example.org to notify us, and we will provide you a returns label for your package.
We are currently unable to offer free returns for orders placed outside the UK as of the moment. If you wish to return an order, please post it to the address listed in the returns form enclosed with your parcel.
We advise that you ship your item(s) using a trustworthy service that is able to insure your order and guarantee delivery. Please keep your postage receipt until we have acknowledged the receipt of your package.
The returns period is extended over Christmas. All orders placed from the 1st until the 31st of December are eligible for return or exchange up until the 14th of January. Please notify us as soon as possible if requesting an exchange and we will do our best to reserve the stock for you.
Should there be anything wrong with your order when it arrives, please notify us immediately and we will endeavour to arrange speedy collection and replacement of your product(s). YOLKE does not take responsibility for returns received in a damaged condition without prior notice.